1. Introduction

CECOOS is committed to protecting the privacy and personal data of our clients, partners, and visitors.

This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

By using our website or engaging with our services, you consent to the terms described below.

2. Information We Collect

We may collect and process the following categories of personal data:

•Identification data: name, job title, company name.

•Contact information: email address, phone number, mailing address.

•Professional information: position, field of activity, organization details.

•Technical data: IP address, browser type, operating system, and browsing behavior (via cookies and analytics tools).

•Communication data: messages or information shared through our contact forms or by email.

We do not collect sensitive personal information unless strictly necessary for specific operations and with explicit consent.

3. How We Use Your Information

We process personal data for the following legitimate purposes:

•To respond to your inquiries and provide requested services.

•To maintain and manage client or partner relationships.

•To send relevant updates, news, or information about our services (with your consent).

•To ensure website functionality, security, and analytics performance.

•To comply with legal or regulatory obligations.

Your data will never be sold or shared with third parties for commercial purposes.

4. Legal Basis for Processing

CECOOS processes personal data under the following legal bases:

•Performance of a contract – when providing our services to clients.

•Legitimate interest – to ensure service quality and improve our operations.

•Consent – for marketing communications or newsletter subscriptions.

•Legal obligation – when compliance with law requires processing.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law.

Technical data collected for analytics purposes are retained for a maximum of 24 months.

When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your information.

This includes encrypted data transfers (HTTPS), restricted access to systems, and internal confidentiality protocols for all CECOOS personnel and partners.

7. Sharing and Transfers

Your data may be shared only with trusted third-party providers strictly necessary for our operations (e.g., hosting providers, IT maintenance, email systems).

These third parties are bound by confidentiality and data protection agreements.

If data is transferred outside the European Economic Area (EEA), CECOOS ensures adequate safeguards in compliance with GDPR standards.

8. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

•Access your personal data.

•Request rectification or erasure of your data.

•Restrict or object to data processing.

•Withdraw consent at any time (for marketing communications).

•Lodge a complaint with your local Data Protection Authority.

To exercise these rights, please contact us at:

privacy@cecoos.com

9. Cookies Policy

Our website uses cookies to improve user experience and collect anonymous traffic data.

You can manage your cookie preferences directly from your browser settings or by using our website’s cookie consent banner.

10. Updates to This Policy

CECOOS reserves the right to update this Privacy Policy to reflect changes in legislation, technology, or our operations.

Any updates will be posted on this page with the revised date indicated at the top.

Last updated: October 2025

11. Contact Information

If you have any questions or concerns about this Privacy Policy or the way CECOOS processes your data, please contact:

CECOOS Group

Email: privacy@cecoos.com

Website: www.cecoos.com